Quick Reference Resource Guide

Supervisory Foundations  

LinkedIn Learning
EAP On-line Learning
  • You’re a Supervisor Course ID: SVL_102053
  • Going from Buddy to Boss Course ID: SVL_102057
  • Mistakes to Avoid Course ID: SVL_102064



Gaining Credibility  

EAP On-line Learning
  • Traits for Success Course ID: SVL_102055
  • How Good Do You Want to Be? Course ID: SVL_102054
  • Establishing Credibility Course ID: SVL_102056



Engaging Your Team  

EAP On-line Learning
  • Research Your Team Course ID: SVL_102059
  • Develop a Team Strategic Plan Course ID: SVL_102063
  • Observe Your Team in Action Course ID: SVL_102062



Team Building  

EAP On-line Learning
  • Stages of Team Development Course ID: SVL_1020355
  • Understanding Types of Teams Course ID: SVL_1020352
  • What Makes a Team Successful Course ID: SVL_1020354



Communication  

EAP On-line Learning
  • Managerial Listening Skills Course ID: SVL_083732
  • Communicate Clear and Concise Course ID: SVL_083733
  • Addressing Workplace Dysfunctions Course ID: SVL_102940
  • 10 Tips for Holding Disciplinary Conversations Course ID: SVL_1020301
  • Cutting Edge Communication: Supporting Others Course ID: SVL_066266_NQ
  • Painless Performance Conversations Course ID: SVL_014285_NQ
  • Disagreements at Work Course ID: SVL_102327
Additional Material (PDFs)



Performance Management  

LinkedIn Learning
EAP On-line Learning
  • Performance Management Course ID: SVL_1021460
  • Coaching – The Power of Questions Course ID:  SVL_017268
  • Developing B-Players into Top Performers Course ID: SVL_102410
  • Performance Appraisals Course ID: SVL_102470



Leadership  

LinkedIn Learning
EAP On-line Learning
  • Leadership and Delegation Course ID: SVL_102700
  • Leadership and Empowerment Course ID: SV_102783



Resource Guide  

Books, Articles and Videos
  • Everyone Deserves a Great Manager, The 6 Critical Practices for Leading a Team Scott Miller, Todd Davis, and Victoria Roos Olsson
  • Thanks For the Feedback Douglas Stone and Sheila Heen
  • Developing Management Proficiency: A Self-Directed Learning Approach Deb Cohen
  • Emotional Intelligence 2.0 Travis Bradberry and Jean Greaves
  • Mindset Carol Dweck
  • The Change Cycle Ann Salerno and Lillie Brock
  • Impact Players Liz Wiseman